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Do = ½ Done Blog

Do You Like Your Delivery Driver?

Your Deliver Driver is Important to You

If you don’t like your delivery driver, you might think the company stinks. If you love your delivery driver, then you love the company they work for. It doesn’t much matter what color the truck is, or how big the company is.

The delivery driver is the extremity of the corporate body. They are the face, the eyes and ears of the company. If your experience with the delivery driver is not good, it does not reflect well on the company.

Is Your Deliver Driver An Ambassador?

The driver may deliver the goods but do they deliver the brand promise? Are the drivers brand ambassadors? Do they deliver a great impression of the company?

The delivery driver may be the only contact you have with the company. I think the delivery driver should be a customer service agents on wheels.

What has been your experience with delivery drivers?

Brief List of Services

Business Analysis
Business Continuity
Leadership Development
Logistics Support
Process Improvement
Route Optimization
Training Workshops
Testimonials
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"Pete has been with our manufacturing company from the beginning. He has designed our production processes, warehouse facility and set our standards for quality and fulfillment. When our business grew by 150% in one month, Pete was able to create and implement the procedures necessary to handle that growth and set the projections and practices necessary for us to expand on that growth with ease. We could not have achieved the level of success we currently enjoy without his acumen, passion and foresight."
Kate D.
- Owner, Full Circle Studio
 
 
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“No matter the area, be it productivity reporting, procedures, or operational improvements, Pete demonstrated a keen understanding of my needs as a customer and provided quality solutions in an expeditious fashion that produced immediate results.”
Derrick Anderson
- Director of Distribution, SubmitOrder.com
 
 
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 "Pete DiSantis brings passion and dedication to customer care and partner relations unlike anything I have seen in the past. He took our loose group of service partners and transformed them into a tight team through creative management, dedication and passion for our business and theirs."
Brendan Barnicle.
- Co-founder & CFO, mylackey.com
 
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 "Pete provided a bird eye's view of what the problems were in our production process and how we needed to go about setting new standards and procedures to handle our increasing work load. His ability to not only analyze our problem areas, but to create a new and improved production plan was an incredible asset to our company's growth and success."
Catherine Hartley
- Business Development Director, Lithocolor
 
 
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"Pete's application of Industrial Engineering's statistical analysis to our University of Washington Loading Dock study resulted in real world truck queuing estimates that gave confidence to the University for the design their new truck dock space in the Health Sciences Campus."
Vic Bishop
- CEO, Transportation Planning & Engineering
 
 
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Testimonials

“No matter the area, be it productivity reporting, procedures, or operational improvements, Pete demonstrated a keen understanding of my needs as a customer and provided quality solutions in an expeditious fashion that produced immediate results.”
Derrick Anderson
- Director of Distribution, SubmitOrder.com
 
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