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Do = ½ Done Blog

How Process Improvement Can Help Your Business


Wile E. Coyote Is My Process Improvement Hero

Of all the heros and superheros I have known, Wile E. Coyote has never been on that list. I only recently discovered an ardent admiration for Mr. Coyote. Why? Because, he is a process improvement expert. He is a tenacious problem solving animal and an avid proponent of Plan-Do-Check-Act. Mr. Coyote may not realize how good he is but he does have a fan club. At this writing there are five fan pages on Facebook regarding Wile E. Coyote with a grand total of over 19,000 likes/members. Mr. Coyote may not even realize his process improvement process is classic. Nevertheless, here is what Mr. Coyote does that is so amazing.

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Brief List of Services

Business Analysis
Business Continuity
Leadership Development
Logistics Support
Process Improvement
Route Optimization
Training Workshops
Testimonials
Mary PDF  | Print |  E-mail
“I enjoyed working with Pete on a variety of projects. He is a joy to work with - and a great guy who I came to admire. He has vast and varied knowledge on a myriad of subjects and provided keen insights into the projects we worked. "Sleep is overrated" become his mantra during new client implementations. I watched the business grow and prosper under his skilled management.”
Mary Neal Houlihan
--President, Trio
 
Brad PDF  | Print |  E-mail
“Pete DiSantis was an excellent operations engineer for FedEx Ground. He has a very high level of commitment and works tirelessly on projects to advance the objectives of the organization. Pete has extensive experience and is very creative in his leadership. He is very skilled in process analysis and operational engineering. Pete is a very skilled leader who would be a great asset to any organization.”
Brad Kline
--Senior Manager, FedEx Ground
 
Neal PDF  | Print |  E-mail
“Peter DiSantis worked closely with me to ensure our operations were functioning at peak levels. I found him easy to work with, highly intelligent, a gifted analyst, and a man of high integrity.”
Neal Fleetwood
--Senior Manager , FedEx Ground
 

 

 
Ron PDF  | Print |  E-mail
“Pete DiSantis is an excellent analytical thinker. His approach to conflict involves consideration of all relative facts and potential outcomes. He is passionate about the training and development of his peers and direct reports. I know Pete to be an outstanding team player of the highest ethical standards who's commitment to task has produced positive results in the most challenging of business environments.”
Ron Cazares
--Senior Manager , FedEx Ground 
 
 
Mike PDF  | Print |  E-mail
“I had the opportunity to work with Pete at FedEx Ground and I can say he is a true professional. He was a great teacher of operation management practices to the Dock and P&D Service Managers. Pete is very passionate about servicing the customer and managing the process, not letting the process manage you.”
Michael Kovis
--Pickup & Delivery Manager , FedEx Ground 
 
 
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Testimonials

“I worked with Pete when he led a route optimization project. He was very effective in coordinating internal and vendor resources literally scattered all over the country. His efforts resulted in a key learning regarding the amount of data required to use automated routing effectively with the volumes of items we moved.”
Bruce Olsen
--Sr. Distributed Systems Specialist , Airborne Express
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