Millions of Dollars Saved in the Transportation and Logistics Industry

 

Share Us

 

Follow Us

Productivity_Coach

 We can’t solve problems by using the same kind of thinking we used when we created them.

 --Albert Einstein

For a FREE consultation,

e-mail your productivity question to

The Productivity Coach

or click the button below to schedule a meeting.

Do = ½ Done Blog

Do You Like Your Delivery Driver?

Your Deliver Driver is Important to You

If you don’t like your delivery driver, you might think the company stinks. If you love your delivery driver, then you love the company they work for. It doesn’t much matter what color the truck is, or how big the company is.

The delivery driver is the extremity of the corporate body. They are the face, the eyes and ears of the company. If your experience with the delivery driver is not good, it does not reflect well on the company.

Is Your Deliver Driver An Ambassador?

The driver may deliver the goods but do they deliver the brand promise? Are the drivers brand ambassadors? Do they deliver a great impression of the company?

The delivery driver may be the only contact you have with the company. I think the delivery driver should be a customer service agents on wheels.

What has been your experience with delivery drivers?

Brief List of Services

Business Analysis
Business Continuity
Leadership Development
Logistics Support
Process Improvement
Route Optimization
Training Workshops
Testimonials
Brian PDF  | Print |  E-mail
“Pete was amazing at mylackey.com. He helped the organization grow up and put great processes in place to help us scale for growth.”
Brian McGarvey
--CEO and Co-founder , mylackey.com
 
Cathy PDF  | Print |  E-mail
“Pete did an excellent job at mylackey! He's extremely professional and fun to work with. We had a lot of logistics and operational processes to define - Pete stepped up and did an amazing job.”
Cathy Shoaf
--Director of Marketing , Mylackey.com
 
 
Dwight PDF  | Print |  E-mail
“Pete's efforts were instrumental in revamping our shipping/non conveyable flows at Submit Order. Without the changes made, we would not have made it through our busy holiday season. Pete's hands-on approach and open listening style was a good fit for our organization, and enabled him to incorporate the current best approaches of many individuals into our designated procedures.”
Dwight Burton
 
--Distribution Center Senior Manager, SubmitOrder.com
 
PDF  | Print |  E-mail
“We at TRIO a.d.s. worked with Pete.  I found that Pete has great ideas, and is always open to new ideas.  He is very buttoned up and efficient at what he does and how he goes about doing it.  He is smart and a pleasure to work with.”
Al Abbott
-- VP, TRIO
 
PDF  | Print |  E-mail
“Pete DiSantis is an excellent operational manager. His organizational skills enabled the firm he was with to advance into new markets both geographically and philosophically.”
Bonnie Ingram 
--President, Metro Couriers Inc

 

 
More Articles...
<< Start < Prev 1 2 3 4 5 6 7 Next > End >>

Page 4 of 7

Testimonials

“Pete DiSantis and I worked together at Airborne Express for several years. During our tenure I watched Pete bring the company into the computer age. He implemented training for managers that did not previously did not exist at any level and was a ease dealing with executives as well as hourly employees. Pete would be a great addition to any company.”
Gary Chardavoyne
--District Field Services Manager , Airborne Express
 
Joomla Templates by Joomlashack