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Do = ½ Done Blog

Do You Like Your Delivery Driver?

Your Deliver Driver is Important to You

If you don’t like your delivery driver, you might think the company stinks. If you love your delivery driver, then you love the company they work for. It doesn’t much matter what color the truck is, or how big the company is.

The delivery driver is the extremity of the corporate body. They are the face, the eyes and ears of the company. If your experience with the delivery driver is not good, it does not reflect well on the company.

Is Your Deliver Driver An Ambassador?

The driver may deliver the goods but do they deliver the brand promise? Are the drivers brand ambassadors? Do they deliver a great impression of the company?

The delivery driver may be the only contact you have with the company. I think the delivery driver should be a customer service agents on wheels.

What has been your experience with delivery drivers?

Brief List of Services

Business Analysis
Business Continuity
Leadership Development
Logistics Support
Process Improvement
Route Optimization
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Testimonials
Gary H PDF  | Print |  E-mail
“I have known and worked with Pete personally on and off over the past 20 years. Pete is an expert in all facets of the transportation industry. It is a pleasure to have Pete as part of your team. Typically he would be the Team Leader.”
Gary Haile
--VP Pricing and Contract Admin , WPX Delivery Solutions
 
Steven J PDF  | Print |  E-mail
“Pete DiSantis was tasked to build an IE department for Airborne Express. I believe I was the 4th or 5th Field IE hired by Pete during the start up. I believe Pete developed the department in a very organized and professional manner. I grew as a professional working for Pete DiSantis.
I worked for and with Pete. He is an inspirational person, motivator and excellent leader. Pete has an excellent talent for identifying issues at hand, developing solutions and executing action plans to solve problems expeditiously.
Steve Johnston
--Senior Manager, Hub IE , DHL Express
 
Gary PDF  | Print |  E-mail
“Pete DiSantis and I worked together at Airborne Express for several years. During our tenure I watched Pete bring the company into the computer age. He implemented training for managers that did not previously did not exist at any level and was a ease dealing with executives as well as hourly employees. Pete would be a great addition to any company.”
Gary Chardavoyne
--District Field Services Manager , Airborne Express
 
 
Bruce PDF  | Print |  E-mail
“I worked with Pete when he led a route optimization project. He was very effective in coordinating internal and vendor resources literally scattered all over the country. His efforts resulted in a key learning regarding the amount of data required to use automated routing effectively with the volumes of items we moved.”
Bruce Olsen
--Sr. Distributed Systems Specialist , Airborne Express
 
Maurice PDF  | Print |  E-mail
“Pete had vision and insight as to what was needed and who should deliver it when it came to training. He was the best I ever met at developing an entire training program A to Z from scratch. Anyone seeking Pete's input will always be getting the best available.”
Maurice Gallagher
--Senior Industrial Engineer, Airborne Express
 
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Testimonials

“Quality, energetic, knowledgeable are just a few words that describe Pete. An outstanding analyst, who is very honest and sincere, Mr. DiSantis will give you the attention that your projects deserve. Would highly recommend him, he will be a great asset to your team.”
Dan McMackin
- Regional HR Manager, FedEx Ground
 
 
 
 
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