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Do = ½ Done Blog

How Process Improvement Can Help Your Business


Wile E. Coyote Is My Process Improvement Hero

Of all the heros and superheros I have known, Wile E. Coyote has never been on that list. I only recently discovered an ardent admiration for Mr. Coyote. Why? Because, he is a process improvement expert. He is a tenacious problem solving animal and an avid proponent of Plan-Do-Check-Act. Mr. Coyote may not realize how good he is but he does have a fan club. At this writing there are five fan pages on Facebook regarding Wile E. Coyote with a grand total of over 19,000 likes/members. Mr. Coyote may not even realize his process improvement process is classic. Nevertheless, here is what Mr. Coyote does that is so amazing.

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Brief List of Services

Business Analysis
Business Continuity
Leadership Development
Logistics Support
Process Improvement
Route Optimization
Training Workshops
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Fortune 100 Division: CTV Mate

Problem: Improve delivery service in new markets by reducing the process time of the entire morning sort.
Solution: Implemented a conveyor system and trailer with side doors, which eliminated the necessity to unload the freight containers from trailers.
Results: All new facilities had the new conveyor system installed, which reduced the total sort time by 10 minutes and improved delivery service two additional percentage points.  This conveyor system was adopted nationwide.  Where space was available, old facilities were retrofitted when it was economically feasible. 

 

Testimonials

“Pete DiSantis was an excellent operations engineer for FedEx Ground. He has a very high level of commitment and works tirelessly on projects to advance the objectives of the organization. Pete has extensive experience and is very creative in his leadership. He is very skilled in process analysis and operational engineering. Pete is a very skilled leader who would be a great asset to any organization.”
Brad Kline
--Senior Manager, FedEx Ground
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