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Do = ½ Done Blog

How Process Improvement Can Help Your Business


Wile E. Coyote Is My Process Improvement Hero

Of all the heros and superheros I have known, Wile E. Coyote has never been on that list. I only recently discovered an ardent admiration for Mr. Coyote. Why? Because, he is a process improvement expert. He is a tenacious problem solving animal and an avid proponent of Plan-Do-Check-Act. Mr. Coyote may not realize how good he is but he does have a fan club. At this writing there are five fan pages on Facebook regarding Wile E. Coyote with a grand total of over 19,000 likes/members. Mr. Coyote may not even realize his process improvement process is classic. Nevertheless, here is what Mr. Coyote does that is so amazing.

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Brief List of Services

Business Analysis
Business Continuity
Leadership Development
Logistics Support
Process Improvement
Route Optimization
Training Workshops
Letter Sort PDF  | Print |  E-mail
Fortune 100 Division: Letter Sort

Problem:  Improve delivery service in the New York City market by reducing the process time on small packages and letters.
Solution: Establish a concurrent small package and letter sort system separate from the package sort and conveyor.
Results:  Total sort time was reduced by 15 minutes, which improved delivery service three additional percentage points.  This system was adopted nationwide. 

 

 

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