I suspect people will be even more careful, now as the economy begins to recover, how they spend their money. I know I will. Therefore, if we are expecting to make an impact in our niche, the value to our customers must be absolute and tangible.
PDCA has saved millions of dollars providing process improvement, primarily, to the commercial transportation, trucking and logistics industry. From basic to expanded engineering services, PDCA has formulated and implemented strategic and tactical plans in Fortune 100, Internet startup and entrepreneurial companies, among others. As a result productivity, profit, capacity, quality and the customer experience improves, while costs drop.