The famous last words of bus driver Ralph Cramden, when he’s been outsmarted by his wife, Alice, on the “Honeymooners”.
Everyone talks about team when it is most needed, and it doesn’t happen as often as it should. Some Lone Rangers think they can do it by themselves and they don’t want to be on a team. The Lone Rangers may think their problem is unique and no one can help. They may also want to be secretive and not want to expose their great idea. The Lone Ranger wants to be the “star” and not share the glory. Phooey!
PDCA has saved millions of dollars providing process improvement, primarily, to the commercial transportation, trucking and logistics industry. From basic to expanded engineering services, PDCA has formulated and implemented strategic and tactical plans in Fortune 100, Internet startup and entrepreneurial companies, among others. As a result productivity, profit, capacity, quality and the customer experience improves, while costs drop.